The
NJISA Research Call Center
is a modern, state-of-the-art
telephone data collection
facility.
- Ergonomically designed
interviewing stations
featuring P4-based client
computer workstations
with large flat panel
displays.
- Supervisor control
center with dual, oversized
flat panel displays
allowing simultaneous
monitoring of interviewers,
sample flow, and productivity.
- SQL database server
with dual P4 processors,
4 gigabytes of error
correcting SRAM, redundant
power supplies, and
SCSI RAID 5 hard drive
array with 1 terabyte
of memory capacity.
- Dedicated web server
with P4 processor, 2
gigabytes of SRAM, redundant
power supplies, and
RAID 1 mirror set dual
SCSI hard drives with
250 gigabytes of memory
capacity.
- Dedicated electrical
circuitry with back-up
power generation that
guarantees an uninterrupted
supply of power to all
CATI facility systems.
- Voxco's Interviewer
VCC ( Virtual Call Center
) application software
paired with its PRONTO
telephony server.
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